Refund policy

We only accept returns if the product arrives damaged.

To be eligible for a return:

• The bottle must be damaged upon delivery (cracked, leaking, broken pump, etc.).

• You must contact us within 7 days of receiving your order.

• You must provide clear photos of:

  • The damaged bottle

  • The packaging

  • The shipping label

We do not accept returns for:

• Opened or used products

• Change of mind
  

• Dissatisfaction with scent or effectiveness

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Refunds

If your return is approved due to damage:

• We will offer either a replacement product or a full refund, at our discretion.

• Refunds will be issued to the original payment method.

• Please allow 5–10 business days for the refund to appear on your statement.